Privacy policy

About us

Play Guide UK is an independent guide published on friocalorsevilla.com. This policy covers what we collect when you visit or contact us. Email: [email protected].

What we collect

• Messages: your name, email and message if you use the contact form.
• Delivery records: when a message was sent and whether it arrived, stored securely on our server.
• Server logs: IP address, browser type and pages visited, kept by our host for security.

No payment details and no user profiles.

How we protect it

The contact form is processed on our server and sent to our team by encrypted email. Messages and records live in protected server folders that can't be opened from the web. Nothing you send appears in the page or in your browser's storage.

Why

To reply to you and keep the site secure (legitimate interests).

Sharing

Only with our web host and email delivery provider, or authorities where required by law. We never sell data. Following a link to a platform takes you to its own site and privacy policy.

Retention

Messages and records are deleted after 12 months at most.

Your rights

You can ask to see, correct or delete your data, or object to its use. Contact us at [email protected]. You can also complain to the ICO at ico.org.uk.